AVAYA TELEWORKER PDF

Can you ping this particular external IP address? Did you read this? That address is used as the call server address by the H. It is assumed that the domestic router allows all outbound traffic from the home network to pass through and allows all symmetric traffic.

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Can you ping this particular external IP address? Did you read this? That address is used as the call server address by the H. It is assumed that the domestic router allows all outbound traffic from the home network to pass through and allows all symmetric traffic. Additional users can be configured if those additional users are licensed and configured with either Teleworker or Power User user profiles.

Any routers and other firewall devices between the H. This is used for H RAS processes such as gatekeeper discovery, registration, keepalive, etc.

If this port is not open the phone the phone will bot be able to register with the IP Office system. This is used for H call signalling. RTCP User Network Configuration It is assumed that the domestic router allows all outbound traffic from the home network to pass through and allows all symmetric traffic. System Configuration This is a summary of the system configuration changes necessary.

Additional details and information for H. This section assumes that you are already familiar with IP Office system and H. Check that the H. Due to the additional user and extension settings needed for remote H. Select H. The range setup must provide at least 2 ports per extension being supported. Select the Network Topology tab. Click OK.

Click it and wait while the STUN process is run. The results discovered by the process will be indicated by!

Within Manager, add a new H. On the Extn tab, set the Base Extension number. The other settings are as standard for an Avaya H. However, it should not used in the case where there is more than one phone behind the domestic router. In the user configuration, select Enable Remote Worker. Phone Configuration The phones do not require any special firmware. Therefore they should first be installed as normal internal extensions, during which they will load the firmware provided by the IP Office system.

Once this process has been completed, the address settings of the phone should be cleared and the call server address set to the public address to be used by remote H.

We went through all the steps, both on our own and with tech support. I am going to see if we can ping the public IP address from the remote site. RE: First remote setup amriddle01 Programmer 5 Oct 12 Remote phones are very hit and miss, Avaya have done a very poor job of implementing it, there are so many things that stop it working, in complete contrast to Mitels remote phones that although use the same method I have yet to see not work Red Flag This Post Please let us know here why this post is inappropriate.

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CLSI C28-A3 PDF

Avaya IP Office R10 Teleworker 1 PLDS License (383102)

Zuhn You will receive a confirmation email upon approval. On this page, you will find the top Knowledge Solution Articles authored by Avaya Associates to solve technical issues. Customers requiring additional seats will need to purchase the Teleworker solution. Use the Support by Product short-cut at the top of each page, and select teleworler product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. Community Support Forum DevConnect. You have no items to compare.

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